Repeated tasks
Your team enters data again, searches for information in several places or relies on manual steps to complete work.
Digital assessment
Identify the digital improvements that make sense for your company.
We analyse the processes and tools you use. We select two or three priority improvements and define a plan with indicators to support your decision.
Needs
When you need to decide what to improve
The assessment starts with a specific difficulty or an objective for change.
Disconnected tools
Applications, the website or online store work separately and require information to be transferred between systems.
Investment without priorities
There are several options for change, but you need to assess what to do first and how to verify the results.
Areas of analysis
What we can analyse
We define the areas to analyse according to the company's objectives and the scope of the proposal.
Processes and tasks
Understand the stages, responsibilities and difficulties of day-to-day work.
Applications and integrations
Assess how systems share information and where records or operations are repeated.
Automation and AI
Identify tasks suited to automation or AI support, with attention to data, errors and human review.
Websites and online stores
Analyse user journeys that matter to the business, content, contact enquiries and links to operations.
Productivity and collaboration
Review document organisation, team communication and the use of existing tools.
Data and indicators
Identify the information available and the measures that can evaluate an improvement.
The analysis can cover a single process. Its depth, the systems and the access required are defined before work starts.
Stages
From your request to an action plan
Your initial enquiry helps us understand the challenge and prepare the terms of the assessment.
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Present your challenge
Explain what you would like to improve and the tools you use. We confirm the information needed to define the analysis.
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Agree the proposal
We define scope, deliverables, participants, schedule and investment. The assessment begins after these terms are approved.
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Analyse and choose priorities
We analyse the agreed processes and select two or three opportunities for improvement according to feasibility, expected impact and effort.
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Present the plan
We organise actions, indicators and dependencies. We review recommendations with your team to support decisions about the next steps.
Implementation, a pilot and ongoing support have their own scope and terms. The assessment can end with delivery and presentation of the plan.
Deliverables
What the assessment defines
The proposal identifies the format of the deliverables and the level of detail appropriate to the project.
Initial situation
A description of the process analysed, the tools, difficulties and data available.
Priority improvements
Two or three opportunities, with the expected benefit, conditions and reasons for their priority.
Action plan
Actions, responsibilities, dependencies and estimated investment to implement the improvements.
Evaluation criteria
Indicators, data sources and a method to compare the initial situation with the results of the changes.
Recommendations depend on the information available. Where data is missing, we identify what needs to be collected before results can be evaluated.
Indicators
How to evaluate an improvement
We choose indicators linked to the objective and actual working conditions.
Time and effort
Time per task, manual steps or repetitions required to complete an operation.
Errors and quality
Incorrect records, corrections and response quality, with human review where AI is involved.
Use and completion
Use of tools and completion of tasks or requests that matter to the business.
The plan defines the baseline, data source and comparison period. An expected improvement will be verified after implementation; results are not guaranteed.
Terms
Clear terms before you proceed
The initial enquiry helps define the analysis and prepare a proposal. The scope, price, schedule and assessment deliverables are presented before work starts.
Implementation and ongoing support are assessed separately. We also identify licences, tools and third-party services where these are required.
Frequently asked questions
Before you request an assessment
Is the assessment suitable for a small business?
Yes. We tailor the analysis to the team's size and objectives. We can start with a specific process or area.
Do I need to know which solution I need?
No. Simply explain the difficulty or objective. The analysis helps identify what makes sense to improve and the appropriate options.
Is the assessment free?
The scope and price of the assessment are set out in the proposal. Submitting this initial enquiry does not constitute an agreement to purchase the assessment.
How long does it take?
It depends on the processes, systems and information to be analysed. The schedule and the team's involvement are defined in the proposal.
Does the plan always include artificial intelligence?
No. We assess AI where it addresses a need and suitable data and conditions of use exist. An improvement may come from an integration, automation without AI or better process organisation.
Do I have to commission Vectweb to implement the plan?
Implementation of the recommendations is a separate decision. The assessment can end with the plan; implementation requires approval of a separate proposal.
Would you prefer to discuss your challenge first?
Contact us to understand the right next step for your company.