Start selling online
Your business needs a sales channel with defined products, purchase terms and payment methods.
Online stores
An online store ready to sell and manage orders.
We create and redesign online stores with an organised catalogue, a purchase journey adapted to different screens and tools to manage products, payments and orders.
When it makes sense to create or redesign
Improve the shopping experience
Your current store makes it difficult to choose products, shop on a mobile phone or complete an order.
Connect sales and management
Your team duplicates entries or checks several platforms to track orders, payments and availability.
Features
What we can include in your store
Catalogue and products
Organise categories, product pages, images, prices and variants to make choosing easier.
Basket and checkout
Define a clear purchase journey, with an order summary, costs and appropriate messages at each stage.
Payments
Connect the selected payment methods and track their statuses and confirmations.
Shipping and delivery
Configure delivery areas, costs and delivery or collection options to suit your business operations.
Store management
Provide tools to update products, track orders and manage the availability specified in the project.
Integrations
Connect your store to invoicing, stock management or other platforms, according to the capabilities of your existing systems.
The catalogue, payment methods, delivery rules and integrations are defined for each project. Specific features may require additional services or licences.
Methodology
From planning to a working online store
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Requirements gathering
We understand products, customers, markets, sales rules and the systems used.
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Structure and design
We organise the catalogue and prepare pages and key purchase journeys.
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Development
We build the store and configure approved features and integrations.
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Testing and approval
We test orders, payments, deliveries and exception scenarios with the client’s team.
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Publication and ongoing support
We prepare launch, team guidance and the ongoing support specified in the proposal.
When redesigning a store, we also review existing products, data and URLs to define the migration required.
Management
Day-to-day store management
Your store needs to support the people who manage it. We define editable content, access and monitoring procedures.
Products and availability
Update the catalogue and availability in the store or in the agreed source system.
Orders and payments
Check order and payment statuses and follow up on situations that require action.
Team and development
Prepare guidance for daily tasks and define maintenance, support and future changes.
The customer selects products and completes the order. The store tracks payment confirmation and your team prepares delivery according to the defined rules. Pending payments, failures and cancellations are handled separately.
Proposal
A proposal with a defined scope
Structure and configuration
Catalogue planning, design and definition of sales rules.
Development and integrations
Store build, system connections, testing and preparation for publication.
Ongoing support
Hosting, maintenance, support and development, according to the services contracted.
The proposal identifies the initial catalogue, features, integrations and materials to be supplied. It distinguishes implementation, recurring services and platform or payment provider costs.
Related services
Services that can complement your store
Applications and integrations
Connect orders, products and other data to your company’s management systems.
Digital marketing
Prepare content, campaigns and ongoing analysis of purchase journeys.
Frequently asked questions
Before you start
Can you redesign our existing store?
Yes. We review the current platform, catalogue, data and integrations. The proposal defines what to retain, change or migrate, and how existing URLs will be handled.
Which payment methods can we offer?
We can assess cards, MB WAY, Multibanco payment references or other methods. Availability depends on the provider, contract and chosen integration. Fees and terms are identified in the proposal.
Can the store connect to invoicing and stock management?
We assess your existing systems’ capabilities, access and the data to be shared. We define the source of information, updates and failure handling before implementation.
Can our team update products and track orders?
Yes, for the features included in the project. We define access profiles and the guidance required. Where there is an integration, some changes may depend on the source system.
How are availability and delivery defined?
We agree stock rules, delivery areas, costs and shipping or collection options. The store displays the applicable terms and handles cases where products or delivery are unavailable.
What will the project cost and how long will it take?
This depends on the catalogue, features, integrations and migration. The proposal identifies deliverables, responsibilities, approval stages and ongoing support costs.
Would you like to create or improve your online store?
Tell us about the products you sell and how you manage your business. We help define the catalogue, checkout and integrations required.